Lessons Not Learned: An Open Letter

Our new Lessons Not Learned report gathers data from 50 reports over the past 15 years and shows how vulnerable people, including survivors of torture, continue to be failed by inefficient and costly Home Office asylum decision-making.

We believe that the impetus for reform must come from government. We know that inside the Home Office there is appetite for this. Until it is given full backing by ministers, however, real and lasting change will not be achievable.

That's why we're writing a letter to the Home Secretary, urging her to adopt the report recommendations in full. Above all, we ask that she commit to:

  1. Recognising the need for overhauling the asylum and immigration decision-making system
  2. Promoting an immigration and asylum system guided by a culture of humanity and protection, in which people are safeguarded and their dignity is upheld
  3. Driving the cultural transformation required to ensure sustainable improvements to decision-making so that more decisions are right first time.

Now, more than ever, it’s vital we stand up for what’s right. We want to live in a country that is certain torture is always wrong. A place that believes in compassion and fairness. A place that welcomes people who have survived torture.

Add your name to our letter today, and we will send it to the Home Secretary, Priti Patel MP, and include your signature.

The letter

Dear Home Secretary,

We call on you to promote a humane immigration and asylum decision-making system in the UK. Too many people seeking refuge in this country are disbelieved and wrongly turned away by Home Office decision-makers. In order to prove they need safety here, they often must endure an appeals process that is lengthy, traumatic and costly to the taxpayer. In 2018, nearly 2 in 5 appeals against decisions to refuse asylum were successful.

An important report, following on the heels of the Windrush scandal shows that, despite 15 years of research and recommendations, too little has changed in the treatment of asylum claims in the UK. ‘Lessons Not Learned: the failures of asylum decision-making in the UK’ is authored by Freedom from Torture together with the Helen Bamber Foundation, The Jesuit Refugee Service UK, Joint Council for the Welfare of Immigrants, Refugee Action, Refugee Council, Survivors Speak OUT (SSO) and the UK Lesbian and Gay Immigration Group (UKLGIG).

The report makes for troubling reading, exposing an inhumane and inefficient decision-making system in need of urgent transformation.

We believe that the impetus for reform must come from government. We know that inside the Home Office there is appetite for this. Until it is given full backing by ministers, however, real and lasting change will not be achievable.

The Windrush scandal last year exposed the deep failings endemic to Home Office decision-making. Too often people are wrongly assumed to be dishonest. The result is that people suffer across the board, not least those seeking asylum.

We call on you to take on the report recommendations in full. Above all, we ask that you commit to:

  1. Recognising the need for overhauling the asylum and immigration decision-making system to ensure that the correct law and policy is used in deciding applications
  2. Promoting an immigration and asylum system guided by a culture of humanity and protection, in which people are safeguarded and their dignity is upheld
  3. Driving the cultural transformation required to ensure sustainable improvements to decision-making so that more decisions are right first time.

Britain is at a crossroads. Successive governments have failed to counter toxic narratives around immigration and asylum and lead an efficient department that provides protection from persecution to all those who need it. Change is possible, and essential, but requires commitment at the highest level. We call on you to take this opportunity to lead a fresh, humane and transformative approach.